mrflake
having dreams about rocks
Member since August 2003
Posts: 58
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Post by mrflake on Sept 30, 2003 14:31:21 GMT -5
www.gemsusa.com and associated site www.facetit.com I purchased rough by credit card and got an email receipt on Aug 28th, no goods have arrived and none of eight ( and increasing) emails have ever been replied to, the guy sells on Ebay and seems to have good feedback but won't respond to buyer enquiries. i shall be staying well clear of this guy in the future. Just in case anyone here knows him , then give him a kick in the arse for me, i shall now pursue the card merchant that oversaw the payment. Oh yeah ( now the rants over!0 happy tumbling.
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WilliamC
spending too much on rocks
![*](//storage.proboards.com/forum/images/stars/star_teal.png)
Member since August 2003
Posts: 416
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Post by WilliamC on Sept 30, 2003 15:04:29 GMT -5
Greetings All, Thanks for the tip Mr.Flake, I've seen the site before but will now not consider buying anything from there. As someone who has plans for an Ebay store in the future I am always interested in hearing about the poor service offered by potential competitors Seriously though, I hope that you get your merchandise or at the very least get a full refund. Please let us know how this resolves. WilliamC
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Djinjuice
starting to shine!
Member since March 2003
Posts: 47
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Post by Djinjuice on Sept 30, 2003 22:03:17 GMT -5
Hello Mrflake, What a bummer to hear about your purchase. That website is the one that I purchased my rocktumbler & accessories from, and all my stuff came in just a few days. I will list their phone number just in case you decide to give them a ring. (520)762-0100
I also have a couple addresses for them. If you would like those too just leave a posting.
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mrflake
having dreams about rocks
Member since August 2003
Posts: 58
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Post by mrflake on Oct 1, 2003 17:40:10 GMT -5
Hi djinjuice, thanks for the offer, I have tried 3 different emailaddresses for him and have a postal address, but guess as he has not responded to any of these that a letter would get nowhere, I am not wasting more money on transatlantic phone calls. Like I said I will get redresss via the credit card company as purchases come with insurance. I will post the final result as and when. It's just a shame the guy has let him self down as his Ebay feedback is so positive. Cheers all p.s. ain't it a pain having only one barrel turning at a time, like others here it looks like more machines will be ordered soon!
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Pdwight
has rocks in the head
![*](//storage.proboards.com/forum/images/stars/star_pink.png) ![*](//storage.proboards.com/forum/images/stars/star_pink.png)
Member since June 2003
Posts: 619
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Post by Pdwight on Oct 8, 2003 0:50:14 GMT -5
I have had very good luck with "The Rock Shed" prices are good and the service is great. I always get an email telling me that my order has been recieved and another telling me that it has been shipped and the tracking number....and the biggest reason
They always put Totsie rolls in with the order !!!
Dwight P
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donwrob
has rocks in the head
![*](//storage.proboards.com/forum/images/stars/star_pink.png) ![*](//storage.proboards.com/forum/images/stars/star_pink.png)
Member since June 2003
Posts: 509
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Post by donwrob on Oct 8, 2003 6:53:20 GMT -5
I'll have to give the Rock Shed 2 thumbs up also. Quick and nice to deal with, reasonable prices on grit. And munchin on a totsie roll while going through the goodies you ordered is never a bad thing either ![;)](//storage.proboards.com/forum/images/smiley/wink.png) . Don
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J9
having dreams about rocks
Never met a rock I didn't like
Member since October 2003
Posts: 66
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Post by J9 on Oct 8, 2003 10:20:19 GMT -5
two more thumbs up on The Rock Shed. They're quick and reasonable. Best deal on shipping I've found. They even tucked $3.00 in the box once when they got a better price on the shipping than originally charged. The blue jaspar I got from them looks marvelous even before tumbling.
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mrflake
having dreams about rocks
Member since August 2003
Posts: 58
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Post by mrflake on Oct 8, 2003 12:19:56 GMT -5
I will look them up and tell them you sent me but....er....what is a totsie roll, until don mentioned eating it I assumed it was toilet paper wrapped around the goods, only assumed that as a supplier I used once wrapped a catus amythest in that much toilet paper that I need not ahve bought any for a fortnight!
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donwrob
has rocks in the head
![*](//storage.proboards.com/forum/images/stars/star_pink.png) ![*](//storage.proboards.com/forum/images/stars/star_pink.png)
Member since June 2003
Posts: 509
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Post by donwrob on Oct 8, 2003 12:41:07 GMT -5
Ha, I bet you were scratching your head Mrflake. Wondering why I would be munching on toilet paper.. and enjoying it! Yes, a totsie roll is an american candy that has been around for ever it seems. They are small rolls of a chocolate carmel-like candy wrapped and twisted on both ends. We all forget that you and others are not from the states. Sorry about that, Don
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Post by Noosh9057 on Dec 2, 2003 18:07:53 GMT -5
Thanks for the info on this site. I will not get any thing from him.
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James
freely admits to licking rocks
![*](//storage.proboards.com/forum/images/stars/star_pink.png) ![*](//storage.proboards.com/forum/images/stars/star_pink.png)
Member since October 2003
Posts: 876
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Post by James on Dec 9, 2003 0:46:39 GMT -5
MrFlake, what did happen with this issue? Anything?
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mrflake
having dreams about rocks
Member since August 2003
Posts: 58
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Post by mrflake on Dec 9, 2003 5:10:09 GMT -5
Sorry, forgot to reply about this. I contacted my card company, answered some questions , filled in a form and duly got a refund on my account. As for the trader, never any contact. I got my money back and he lost my custom forever, a happy result for me. Cheers mr flake
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Post by Noosh9057 on Dec 9, 2003 8:48:55 GMT -5
Good for you. Hats off to you.
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